Guest Wi-Fi, television & phone for hospitality
Every room online from check-in.
WiredStay designs, installs, and operates managed guest Wi-Fi, conference networks, free-to-guest television, casting, and phone systems for hotels, resorts, casinos, and vacation rentals in all 50 states. Brand-standard networks, one agreement, and a support team guests call directly, 24/7.
Free Property AssessmentOur Services
- Designed to brand standards
- 24/7 U.S.-based guest support
- Nationwide, all 50 states
50
States served
One program at every property, nationwide
50
Largest U.S. cities
With a dedicated local page and crews
24/7
Guest support
U.S.-based, 365 days a year
1
Agreement per property
Wi-Fi, television, and phone on one bill
Our services
Everything a hotel needs, from one provider.
From the fiber at the property line to the television in every room, WiredStay designs, installs, monitors, and supports it, and guests call us directly.
Managed Guest Wi-Fi
Property-wide guest Wi-Fi that meets brand standards, logs guests in by room and name, and is monitored and supported by WiredStay around the clock.
Learn moreBranded Portal & PMS Integration
A branded welcome page that logs guests in by room and name, recognizes loyalty members, and sells upgrades, tied directly to your property management system.
Learn moreConference & Event Wi-Fi
Dedicated bandwidth, private networks, and on-site support for meetings, conferences, and events, with scheduling and billing your sales team controls.
Learn moreFree-to-Guest Television & IPTV
Free-to-guest television delivered over the property network to every room, with HD channel lineups, interactive menus, and no set-top boxes.
Learn moreGuest Casting & Streaming
Let guests cast from their own phones to the room television, securely and privately, with sessions that end at checkout.
Learn moreHotel Phone Systems
Cloud phone systems for the front desk, guest rooms, and back of house, with PMS integration, wake-up calls, and the emergency calling that Kari's Law and RAY BAUM's Act require.
Learn moreBack-of-House & Point-of-Sale Networks
Secure, segmented networks for the front desk, point of sale, key systems, cameras, and staff devices, kept apart from guest traffic and built for PCI compliance.
Learn moreNetwork Design & Installation
Site surveys, radio-frequency design, structured cabling, telecom rooms, and installation for new hotels, renovations, and brand conversions.
Learn more24/7 Guest Support & Monitoring
U.S.-based support that guests reach directly by phone, text, and chat, backed by a network operations center that watches every property at all hours.
Learn moreSupport
Guests call us. Your front desk keeps checking people in.
Our U.S.-based support team takes guest calls, texts, and chats 24 hours a day, 365 days a year, and our network operations center watches every access point at every property. The front desk, engineering, and conference services have a separate staff line.
What we do
Six things WiredStay does for your property.
Select an offering to see what is included and who it suits.
Managed Guest Wi-Fi
Brand-standard networks, monitored 24/7
WiredStay designs, installs, and operates the guest wireless network: enterprise access points engineered for the building, login by room and name, free and premium tiers, and separate networks for guests, staff, events, and payments.
Best suited to: Hotels of every service level, resorts, casinos, and extended-stay properties.
- Brand-standard design
- PMS login by room and name
- Free and premium tiers
- Monitored 24/7
Conference & Event Wi-Fi
Private networks and dedicated bandwidth
Each event receives its own network, access codes, and reserved bandwidth, created by your conference services team from a scheduler and billed to the event order. On-site engineers staff the events that cannot fail.
Best suited to: Full-service hotels, conference centers, resorts, and casinos.
- High-density meeting space
- Reserved bandwidth per event
- Scheduler and billing
- On-site engineers
Free-to-Guest TV & Casting
Brand lineups and secure casting over IP
HD free-to-guest lineups delivered over the property network with no set-top boxes, a branded welcome screen, and secure casting from the guest's own phone to the room television, cleared at checkout.
Best suited to: Properties replacing coax and set-top boxes, and any hotel whose guests stream.
- Brand-compliant lineups
- No set-top boxes
- Secure room-isolated casting
- Public-area screens
Hotel Phone Systems
Front desk, guest rooms, and emergency calling
Cloud phone service integrated with the property management system for check-in, folio posting, and wake-up calls, with Kari's Law and RAY BAUM's Act emergency calling and the elevator and pool lines the building must keep.
Best suited to: Hotels replacing an aging PBX or copper lines.
- PMS-integrated room phones
- Front desk cloud PBX
- Kari's Law and RAY BAUM's Act
- Elevator and pool lines
Design, Cabling & Back of House
The backbone for everything else
Site surveys, RF design, structured cabling, telecom rooms, and floor-by-floor installation, with secured networks for payments, property management, keys, cameras, and staff devices, plus in-building cellular.
Best suited to: New builds, renovations, PIPs, and brand conversions.
- RF design from the drawings
- PCI-ready segmentation
- Occupied-hotel installation
- In-building cellular and DAS
24/7 Guest Support & Brand Compliance
Guests call us, not the front desk
A U.S.-based support team guests reach directly by phone, text, and chat, a network operations center watching every property, and networks designed and documented to pass the brand inspection the first time.
Best suited to: Every WiredStay property. Included in every agreement.
- U.S.-based, 24/7/365
- Phone, text, and chat
- NOC monitoring
- Brand inspection documentation
Who we serve
Every kind of property where people stay.
Full-service and select-service hotels, extended-stay, boutique, resorts, casinos, conference centers, and vacation rentals, nationwide.
Why WiredStay
What makes WiredStay different.
Specific, measurable reasons owners and operators move their properties to us.
Built only for hospitality
WiredStay does not sell to offices or apartments. Our designs, welcome pages, support scripts, and agreements exist for hotels, resorts, and rentals, and for the guests who stay in them.
One company, nationwide
We serve properties in all 50 states from our headquarters in Las Vegas, with network operations around the clock and technicians dispatched to every market. A portfolio gets one program, one portal, and one support number everywhere.
Guests call us, not the front desk
Our U.S.-based support team takes guest calls, texts, and chats 24 hours a day, 365 days a year. Your night auditor is out of the help desk business.
Brand standards, documented
Networks are designed to the current connectivity standards of the major brands, tested before the inspector arrives, and documented the way the brand asks.
Owned and operated end to end
WiredStay designs the network, installs it, monitors it, and supports it. There is no handoff between a cabling contractor, a carrier, and a help desk, and no one to point fingers at.
Revenue, not just an expense
Premium tiers, conference networks, and event day passes are sold through the portal and the scheduler, so the network pays for itself and then some.
Capabilities
One agreement, one network, one support number.
Hotels no longer need separate vendors for guest Wi-Fi, conference networks, television, casting, phones, cabling, and back-of-house systems.
- Brand-standard design
- PMS login
- Premium tiers
- Loyalty recognition
- Conference networks
- Outdoor coverage
- Free-to-guest TV
- Welcome screen
- Secure casting
- Public-area screens
- Hotel phone systems
- Emergency calling
- Site surveys and RF design
- Structured cabling
- Back-of-house networks
- In-building cellular
- Occupied installation
- Vacation rental gateways
- 24/7 guest support
- NOC monitoring
- Brand inspections
- PIP and conversion planning
- Portfolio reporting
- Nationwide service
How it works
From free assessment to 24/7 support.
- 01
Free property assessment
We review the property, the brand standard, the existing network, your group business, and your goals, and return a proposal with a design and pricing.
- 02
Site survey and design
Engineers walk the property or work from the drawings, measure signal, and produce a radio-frequency and cabling design for rooms, meeting space, public areas, and back of house.
- 03
Agreement
You choose the services, the guest tiers, and the funding structure, and we set the schedule around occupancy, group bookings, and any brand deadline.
- 04
Installation
Our crews install the backbone, switching, access points, televisions, and phones floor by floor, returning rooms to service the same day.
- 05
Launch
The welcome page, television lineup, and phone system go live, staff are trained, and our support team is answering before the first guest connects.
- 06
Monitoring and support
Our network operations center watches the property around the clock, guests reach us directly, and you receive reporting by property and portfolio.
Nationwide coverage
One provider for every property, in all 50 states.
WiredStay serves hotels, resorts, and rental portfolios across the United States from its headquarters in Las Vegas, with network operations around the clock and installation crews dispatched to every market. The 50 largest cities each have a dedicated page, and we serve properties well beyond them.
- West13 citiesLos Angeles · San Diego · San Jose · San Francisco · Seattle · Denver · Portland · Fresno · Sacramento · Colorado Springs · Long Beach · Oakland · Bakersfield
- Southwest14 citiesHouston · Phoenix · San Antonio · Dallas · Austin · Fort Worth · Oklahoma City · El Paso · Las Vegas · Albuquerque · Tucson · Mesa · Tulsa · Arlington
- Midwest9 citiesChicago · Columbus · Indianapolis · Detroit · Milwaukee · Kansas City · Omaha · Minneapolis · Wichita
- Southeast9 citiesJacksonville · Charlotte · Nashville · Louisville · Memphis · Atlanta · Raleigh · Virginia Beach · Miami
- Northeast5 citiesNew York · Philadelphia · Washington · Boston · Baltimore
Not in one of these cities? We serve hotels, resorts, and rental properties in every state, including resort towns, highway corridors, and rural markets. Request a free property assessment and we will send a design and proposal for your location.
Locations
The 50 largest U.S. cities, and everywhere in between.
Each city has its own page. WiredStay serves hospitality properties in all 50 states, so your hotel does not need to be in one of these cities.
West
Southwest
Midwest
Southeast
From the blog
Latest articles
Questions
Frequently asked questions
What does WiredStay do?
WiredStay provides managed guest Wi-Fi, conference and event networks, free-to-guest television, secure casting, hotel phone systems, and back-of-house networks for hotels, resorts, casinos, vacation rentals, and other hospitality properties. We design, install, monitor, and support the network, and guests call us directly.
Where does WiredStay provide service?
Nationwide. We serve properties in all 50 states from our headquarters in Las Vegas, Nevada, with network operations around the clock and technicians dispatched to every market. We maintain city pages for the 50 largest metropolitan areas, and we serve properties well beyond them.
Does WiredStay meet hotel brand standards?
Yes. We design to the published connectivity standards of the major hotel brands, test the property before the brand does, and provide the documentation an inspection asks for. We also plan network work for property improvement plans and conversions backward from the deadline.
How do guests connect?
Guests join the network and sign in with their room number and last name on a branded welcome page tied to the property management system. Loyalty members can be recognized automatically, and access ends at checkout.
Who do guests call for support?
WiredStay. Our U.S.-based support team answers by phone, text, and chat 24 hours a day, 365 days a year. The front desk, engineering, and conference services have a separate staff line.
Can we charge for premium Wi-Fi or event networks?
Yes. The welcome page sells premium tiers billed to the folio, and the conference scheduler lets your sales team price and bill private event networks. The property sets the pricing.
Free property assessment
See what your property could deliver.
Tell us about the property and its brand, and we will return a design and pricing at no cost.